How Customers May Contact Us
- Login to your account 24/7 to check the system status of orders, track shipments, request Return Authorizations (RMA), or to send and retrieve messages specific to your transactions and create a written record.
IMPORTANT: Customer RETURNS must be processed per our simple and fair Return Policy to ensure proper credit.
- Visit our new Knowledge Base for answers to non order specific questions (i.e. twin XL bedding dimensions, campus housing information...); or
- Call 1-877-616-3676 (DORM) during office hours. Because we choose to give each customer personalized attention, you may be asked to leave a detailed message. Rest assured we will get back to you within the business day, giving you our full attention as well.
How Suppliers May Contact Us
- Completing our Supplier Application to have products evaluated.
DormSmart General Contact Information
Phone Numbers & Hours CT
Warehouse Address & Receiving Hours (CT)
Toll Free Phone: 1-877-616-3676
Toll Free Fax: 1-877-616-1728
9:00 a.m. - 6:00 p.m. Monday - Friday
Closed Weekends and National Holidays
2110 SE J Street, A075
Bentonville, AR. 72712 US
9:30 am - 6:00 p.m. Monday - Friday
8:30 am - 5:00 p.m. Saturday
Important: Warehouse is for supplier deliveries ONLY.
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