Contact Us

How Customers May Contact Us

  • Login to your account 24/7 to check the system status of orders, track shipments, request Return Authorizations (RMA), or to send and retrieve messages specific to your transactions and create a written record.

    IMPORTANT: Customer RETURNS must be processed per our simple and fair Return Policy to ensure proper credit.

  • Visit our new Knowledge Base for answers to non order specific questions (i.e. twin XL bedding dimensions, campus housing information...); or
  • Call 1-877-616-3676 (DORM) during office hours. Because we choose to give each customer personalized attention, you may be asked to leave a detailed message. Rest assured we will get back to you within the business day, giving you our full attention as well.

How Suppliers May Contact Us

DormSmart General Contact Information

Phone Numbers & Hours CT

Warehouse Address & Receiving Hours (CT)

Direct: 1-479-616-1728
Toll Free Phone: 1-877-616-3676
Toll Free Fax: 1-877-616-1728

9:00 a.m. - 6:00 p.m. Monday - Friday
Closed Weekends and National Holidays, L.L.C.
2110 SE J Street, A075
Bentonville, AR. 72712 US

9:30 am - 6:00 p.m. Monday - Friday
8:30 am - 5:00 p.m. Saturday

Warehouse is for supplier deliveries ONLY.

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